Customer Care Busy Season
We're fast approaching our busiest time of the year - upgrade season. For us at MYOB Customer Care, our call volumes increase to ten times what we normally see during the course of the year.
This year, we want to make the process as simple and pain free as possible, so here is what you can expect.
The Timely Demise of Macworld Expo
At the risk of sounding glib, we welcomed yesterday's news with open arms. I legitimately feel for the folks at IDG, who work hard each year to put on the best show possible. But there comes a time for all great things to come to an end and, for the largest global Mac event on the planet, that time is now.